Help and Support

Contact Technical Support

Technical Support Inquiry Form

ADVISORY: AGES Library technical support will be temporarily unavailable between June 21 and July 6, 2008. All inquiries sent to us during this time will be answered starting on July 7. For immediate assistance, check our Top Help issues. Many of your most common questions are answered there. We apologize for the inconvenience and appreciate your patience.

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Why didn't I receive a reply from Technical Support?

ADVISORY: AGES Library technical support will be temporarily unavailable between June 21 and July 6, 2008. All inquiries sent to us during this time will be answered starting on July 7. For immediate assistance, check our Top Help issues. Many of your most common questions are answered there. We apologize for the inconvenience and appreciate your patience.

Thank you for contacting technical support. We try to answer all technical support e-mails within 24 hours (not counting Saturday, Sunday, or holidays). If you do not receive a timely response from your e-mail, make sure that you have provided your correct e-mail address. If you have a second e-mail address, provide that in the body of your inquiry as well. When we receive bounced responses we try to re-send to a secondary address when possible.

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