Help and Support

Contact Technical Support

Technical Support Inquiry Form

ADVISORY: AGES Library experienced temporary technical difficulties with our email between February 18-26, 2008. If you sent us an email during this time but did not receive a response, please re-send your inquiry. We apologize for the inconvenience and appreciate your patience.

First Name
Last Name
E-Mail (yourname@domain.com)
Computer	-- Select Operating System -- Windows Vista Windows Vista - 64 bit Windows XP Windows XP - 64 bit Windows 2000 Windows ME Windows 98 Windows 95 Macintosh OS 10 (Intel) Macintosh OS 10 (G3/G4/G5) Macintosh OS 9 or older Other (please specify below)
Product (Include version, if applicable)
Description of problem
IMPORTANT: To help us serve you more quickly, please describe any error messages that appear, as well as the steps taken which produced the error.

Why didn't I receive a reply from Technical Support?

Thank you for contacting technical support. We try to answer all technical support e-mails within 24 hours (not counting Saturday, Sunday, or holidays). If you do not receive a timely response from your e-mail, make sure that you have provided your correct e-mail address. If you have a second e-mail address, provide that in the body of your inquiry as well. When we receive bounced responses we try to re-send to a secondary address when possible.

ADVISORY: AGES Library experienced temporary technical difficulties with our email between February 18-26, 2008. If you sent us an email during this time but did not receive a response, please re-send your inquiry. We apologize for the inconvenience and appreciate your patience.

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